Major Incident Management (MIM)

Develop and implement a process designed to reduce the Mean Time to Resolution (MTTR)

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major incident management
The Major Incident Management Process

We develop and implement a Major Incident Management (MIM) process designed to reduce the Mean Time to Resolution (MTTR)

By analyzing your current processes, incidents, and architecture we can: highlight problem areas, improve response time, identify systemic issues, and implement a set of repeatable processes designed to reduce your MTTR.

OPTIMIZING YOUR CLOUD SOLUTION


  • Identification of Bottlenecks & MIS Resources.

  • Cloud Accountability & Compliance.

  • Cloud Security Checks

  • Repeatable processes

  • Vendor and supplier alignment

  • Identification of systemic issues

  • MIM as a service

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